“Just a quick email to thank you for the repairs to my laptop last week, I am now able to use it without worrying whether it will crash again. You obviously understand the working of computers and also the best way to fix the problems at the lowest cost.
The service you provided was excellent and there were no added unforeseen extras that usually accompany these visits. To have a punctual home visit was also great as it allowed me to plan my day without having to wait in all day.
I have already recommended you to several of my colleagues and will keep your details at the ready for when I next need some help.
Once again many thanks”
Greg Poole
Hanson Wealth Management
“Stephen Middleton of TAME IT LTD provided an excellent service. He was fast, responsive and ensured that my home set up matched the high professional standard of my work set up. This is important as working in a university occassionally allows you to work from home, but means that you have to be able to communicate with students from anywhere in the world as well as work on complex research projects and documents.
Not only was the service excellent, Stephen was friendly and helpful.”
Jennifer Hinves
Senior Lecturer and Programme Leader
Northumbria University
“Thank you for all the support and help you have given me over the past few
weeks with setting up my new office. You’ve made the whole process so much
easier and less daunting to deal with. ‘I reckon I could now be a real
networking wizard at long last’ mmmm Right! …. Mind you Stephen I’d rather
keep you on my books and use your professional skills than start to deal
with all those wires in the corner!
You really need to give yourself a huge pat on the back for your approach
and attitude it’s so refreshing to meet someone who is so passionate about
their work. I am confident you will do well in the future with your
business.”
Uel J. Readioff, First Aid Today – www.firstaidtoday.co.uk
“I often feel quite helpless and frustrated when my laptop fails to perform and do what I expect it to do… there’s no reasoning with computers sometimes, and it’s really reassuring to know that I can come to PC Repair Newcastle.co.uk for help when I need it. I first got in touch with them when everything in my laptop seemed to be falling apart: files were going missing or damaged, the battery was nearly dead, the hard drive produced strange sounds and the laptop would often fail to start. Stephen, cleaned it of all the viruses and spyware which had attacked en masse, bought me a new, better and bigger hard drive, installed proper virus protection, re-installed Windows and recommended a new battery. He did all this within a couple of days, and maintained clear communication with me throughout the process. I really appreciated his promptness and the fact that he took the time to explain to me what was wrong with my computer, and what needed to happen, in a way which I found simple and accessible. He also gave me a quote on the phone when I first got in touch, one which I felt was very reasonable, and actually stuck to it! It was definitely a great deal, and I’ve already recommended them to everyone I know!”
Mona Zeidan, The Sage Gateshead – http://www.thesagegateshead.org/
